Discrimination Assistance

FT-1800

Programs that provide assistance for people who believe that they have been treated unfairly or denied normal privileges based on their age, gender, race or ethnic origin, nationality, religion, disability, sexual orientation or marital status.

Elder Law

FT-2450

Programs that provide information and guidance for individuals who need assistance in the area of law which relates to the rights and needs of older adults, especially in the areas of age discrimination, consumer fraud, estate planning and management, living trusts, trust administration, probate, property law, retirement planning, pension benefits, Social Security benefits, Medicaid and Medicare, disability planning, long-term care alternatives, health care decisions, elder abuse, guardianships and conservatorships.

General Legal Aid

FT-3200

Programs that provide legal counseling and/or representation for low-income individuals who need assistance in routine legal matters, usually in the area of bankruptcy, housing, public benefits, family law, elder law or immigration/naturalization.

Individual Advocacy

FP-0500.3300

Programs that intercede on behalf of individuals to help them establish eligibility for or obtain needed services when they have been denied benefits or services for which they are eligible, when they need assistance to communicate their needs to a service provider or to otherwise effectively represent themselves, or when they have a complaint about a service. Individual advocacy attempts to reach equitable settlements without resorting to litigation and seeks to meet individual needs without attempting to change social institutions.

Legal Counseling

FP-4000

Programs that are staffed by lawyers who offer information and guidance regarding legal matters, proposed lines of conduct, claims or contentions including opinions on the party's rights, responsibilities and liabilities; and who offer suggestions for an appropriate course of action, but do not represent clients in court.

Legal Information Services

TJ-3200.4500

Programs that provide information about specific legal problems and procedures that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field. Also included are legal aid services, bar associations and other programs that provide basic information about family law, landlord/tenant law, immigration law, consumer law, elder law, patient rights, the rights of persons with disabilities, the criminal justice system, the civil court system and other legal topics via workshops, classes, speaking engagements, printed materials, video tutorials, websites and other similar educational avenues.